Dear Mr. Sylvester,
My name is Susan Honig, MSW. I am writing
to you regarding one of your Instructor's, the only one I know at your
Bartending School, but I can say with confidence, and without having
experienced any of your other staff members, Mark Pratt,( I hope I have
his last name correct), must be your best Instructor!
I decided to attend your Bartending
School, to add another level of knowledge, to increase my income
producing abilities. Due to our current economy, I think many people
have to do what ever they have to in order to make ends meet! I am side
tracking somewhat, to make a point which will hopefully impress upon you
how important, and fortunate you are, hence I was, to have Mark as my
Instructor. I have multiple careers, and was very successful while
living in NYC, and the Hampton's NY. I moved to Florida as a full time
resident, not to long ago, and discovered the work availability, and pay
scale is vastly different than NY, and unfortunately for everyone, our
economy in this Country is in trouble.
Moving along, I am a Psychotherapist, and
a Fitness Professional, training Luther Vandross, Reebok Videos, Leading
the warm up for the NYC Marathon on the Power Bar Team, Televised, and
Now, this is not about me, this E-mail is
to let you know, that due to a rude awakening of being over qualified
for much of the Florida market, I decided to add to my B.A, and my M.S.W,
and thought it would be smart to go to your highly respected Bartending
Mark Pratt, made my experience, and
introduction back into bartending, amazing! You are very fortunate to
have such a knowledgeable Instructor, who cares so much that everyone is
grasping the information we need to know, but most importantly, he
imparts this information with enthusiasm, animation, clarity, and with a
wonderful mix of comedy! I am an Instructor too, and there are people
who teach, and then there are Instructor's, like Mark, who inspire, and
perform their teaching material, therefore, you learn before you are
even studying, because Mark makes it accessible, fun, interesting and
I am taking the time and writing this
rather lengthy E-mail, because, I find that so many people make sure to
speak up when they don't like something, and I think it is more
important to give alkaloids and praise to someone, in this case, Mark
Pratt! He made all the difference in my learning the material, and my
desire to attend the class, and enjoy the process of learning!
Obviously, you have a wonderful program,
a well known School, with a top notch reputation!
I owned a Fitness Studio in Westhampton
NY, and won " The Best of The Best" in the Hampton's by Dan's
Paper's, one of the two top magazines read by everyone in the Hampton's
and the "Best" was based on the reader's sending in their
votes on various business's! I mention this only because, I know what
goes into making a business with Instructor's involves! Your School is
of course on a much larger scale, but as I am sure you know, you are
only as good as the people who work for you are!
I think Mark is fabulous, and having him
at the helm of your ship in your West Palm Beach location, makes your
program number one, I think you should know that your Instructor, Mark,
brings it to life!
I knew in my Studio, I had to have the
best, and I wanted them to know I appreciated them.
In conclusion, I think Mark should get a
raise and a promotion, if he were my employee, I would want to make sure
he was rewarded for being such a dynamic and Professional Instructor!
You are lucky to have him on your team!
Mark, has no knowledge that I am sending
you this long winded E-mail in praise of him. In addition, you should
know that this comes purely from a true appreciation of what a wonderful
experience I had, and what an amazing teacher I found him to be! Nothing
more to it than that!
I went through 4 years of undergraduate
school, 3 years of graduate, Masters schooling, and I had my share of
UN-inspiring, boring Professors!
I think, although I am aware that it is
none of my business, but Mark should get both a promotion, I don't know
how your company works, but, it should accompany a raise too!
I will recommend your School, and Mark as
the Instructor, to many people, because in times such as now, jobs are
hard to find, Bartending is a great tool to have under your belt, and
Mark is the only Instructor I would recommend to impart that knowledge,
and he his charming and funny!